Conflict Management (Exam Answers)1

Questions and Answers

1. During a lengthy divorce and custody dispute, Patrick started calling his soon-to-be ex-wife terrible names in front of their children and her friends. In response, Becky called Patrick’s employer and told him that Patrick is a terrible person. Events such as these went on for months. These behaviors wrecked the couple’s chance for collaboration because each person was operating on which part of the “intensity continuum”?

A. Unexpressed conflict

B. Moderately expressed conflict

C. Unrestrained conflict

D. Moderately restrained conflict

THE CORRECT ANSWER IS (C)

2. The question “Am I willing to consider forgiveness as an option?” is most closely related to which of the following stages of forgiveness?

A. Decision

B. Uncovering

C. Work

D. Outcome

THE CORRECT ANSWER IS (A)

3. Which of the following statements is true of the ancient Hawaiian practice known as Ho’oponopono?

A. It states that the most effective form of apology requires some sort of accompanying justification.

B. It recognizes that grievances are often tied together and that one layer of resentment underlies another.

C. It reinforces the idea that expedient apologies are more effective than compelled apologies.

D. It believes that apologies should be strictly voluntary and that one should never be asked to make any form of restitution.

THE CORRECT ANSWER IS (D)

4. Which of the following is not true of competitive bargainers?

A. They will make high opening demands and concede slowly.

B. They will exaggerate the value of concessions that are offered.

C. They will recognize and enhance interdependence.

D. They will try to resist persuasion on issues.

THE CORRECT ANSWER IS (C)

5. Which of the following terms best describes a marriage where both partners accept a conventional, calm, ordered marriage that maintains little conflict?

A. Conflict-habituated relationship

B. Devitalized marriage

C. Passive-congenial relationship

D. Vital relationship

THE CORRECT ANSWER IS (C)

6. Lori traditionally hosted Thanksgiving dinner at her house for 10–15 relatives. Rarely did the guests help her with dinner, clean up, or even say, “Thank you.” This went on for so long that she resented hosting the dinner. This year she assigned each person to bring a dish or do a particular task. A few guests opted out, but the remainder came to dinner, and everyone (including Lori) had a good time. Lori’s anger served the important function of:

A. Seeking revenge.

B. Righting a wrong.

C. Setting boundaries.

D. Giving her a wake-up call.

THE CORRECT ANSWER IS (C)

7. Caitlin ran to her mother to tell on her brother Sam. Caitlin said that Sam hurt her hand when they passed each other on the stairwell. Caitlin’s mom decided to sit down with both of the children and ask them what happened, starting from when they saw each other on the stairs. She found out that Caitlin, in fact, hurt her hand when she hit Sam. Sam did nothing in return! Which principle of the system theory is Caitlin’s mom likely to recognize in this situation?

A. Conflict in systems occurs in chain reactions.

B. Each member gets labeled, or programmed, into a specific role in the system.

C. System members must cooperate in order to keep conflicts going.

D. Systems develop rules for conflict that are followed even if they work poorly.

THE CORRECT ANSWER IS (A)

• Question 1

20 out of 20 points

Which of the following is not one of the ancient West African Kingdoms discussed in the notes?

Correct Answer: ZULU

• Question 2

20 out of 20 points

What was a valuable resource that the ancient W. Africans desired in a trade with north Africans?

Correct Answer: SALT                                    

• Question 3

20 out of 20 points

What was the name of the trade within Africa that crossed the desert?

Correct Answer: MIDDLE PASSAGE                                          

• Question 4

20 out of 20 points

The transfer of millions African slaves to the Americas was called?

Correct Answer: TRANS SAHARAN TRADE                                             

• Question 5

20 out of 20 points

The slave trade began by Europeans invading Africa and taking captives by force despite the African kingdoms best efforts to prevent the enslaved from being captured.

Correct Answer: FALSE                                 

• Question 1

20 out of 20 points

Sidney Kaplan wrote a book titled The Black Presence in the American Revolutionary War Era.

Correct Answer: Yes                                      

• Question 2

20 out of 20 points

Colonel Tye was a patriot who helped defeat the British at the Battle of Bunker Hill.

Correct Answer: False

• Question 3

20 out of 20 points

The Quock Walker case declare slavery incompatible with the Massachusetts Constitution

Correct Answer: True                                    

• Question 4

20 out of 20 points

Who helped to design the physical boundaries of Washington D.C.?

Correct Answer: Benjamin Banneker                                     

• Question 5

20 out of 20 points

Which of the following was not a reason why slavery continued?

Correct Answer: Constitution Forbade Slavery

• Question 1

20 out of 20 points

Which Compromise resulted in a balance of slave and free states?

Correct Answer: Missouris                                         

• Question 2

20 out of 20 points

Which region of the country produced 75% of the cotton thus leading to a high demand for slaves.

Correct Answer: South                                 

• Question 3

20 out of 20 points

He was known for a document called the Appealed to the Colored Citizens of the World.

Correct Answer: John                                    

• Question 4

20 out of 20 points

According to the case John vs. State a slave could be killed for trying to defend themselves.

Correct Answer: Yes                                      

• Question 5

20 out of 20 points

What was a characteristic of fictive kin?

Correct Answer: Slaves took care of other slaves’ children after separation.